Frequently Asked Questions
6bd78 Q&A Centre
Find answers to all your questions about bonuses, deposit methods, VIP benefits, and technical issues — all in plain English.
We have gathered together here the questions that come up most before and during play at 6bd78. From the benefits of all three VIP tiers to the 200% welcome bonus, how to deposit with bKash and Nagad, and how to run the site on your phone — you will find full details on everything below. If your question is not listed, reach out to us directly via 24/7 live chat.
VIP Benefits
6bd78's VIP program has three tiers: Bronze, Silver, and Gold. The weekly cashback rate differs at each tier — Bronze offers up to 0.5%, Silver up to 1.0%, and Gold up to 1.5% cashback. The higher the tier, the greater the benefits.
By playing regularly and staying active, your account is promoted to a higher tier automatically. The more you play and stay active on the platform, the faster you can move from Bronze to Silver and from Silver to Gold. Contact the support team to learn about the specific requirements for each promotion.
Gold VIP members enjoy up to 1.5% weekly cashback. On top of that, they receive priority support, exclusive promotional offers, and personalised service. The Gold tier ensures a premium experience for 6bd78's top players.
Cashback is calculated based on your gameplay each week and credited to your account on a weekly basis. Bronze members receive up to 0.5%, Silver members up to 1.0%, and Gold members up to 1.5% cashback. The accumulated cashback is available directly in your wallet.
If you remain inactive for a long period or stop playing regularly, your tier may change. So stay active on 6bd78 regularly to keep your VIP benefits. Contact the support team for full details on tier rules.
Bonus & Offers
After opening a new account, the 200% welcome bonus is automatically added to your account on your very first deposit. You can receive up to ৳8,000 in bonus. For example, if you deposit ৳1,000 you will get a ৳2,000 bonus — making your total balance ৳3,000.
No, the welcome bonus is applicable only once per player. It is available on the first deposit only. Attempting to claim the bonus from multiple accounts belonging to the same person may result in account suspension.
Generally, bets placed on slots and casino games count towards wagering requirements. The wagering requirement for the welcome bonus is 20x the bonus amount only. Example: ৳2,000 bonus × 20 = ৳40,000 in bets must be placed before bonus winnings can be withdrawn. Contact support for the specific list of eligible games.
Yes, there is an option to cancel a bonus, but doing so will also remove any winnings earned from that bonus. To request a bonus cancellation, notify the support team directly via live chat and they will help complete the process.
Yes, every bonus has a set expiry period. If the wagering requirements are not met within the specified time, the bonus and any related winnings may be cancelled. Once you receive a bonus, it is best to start wagering as soon as possible.
Device & Technical Issues
Yes, 6bd78 is fully optimised for mobile browsers. You can access the site using Chrome, Firefox, or Safari on any smartphone and all games and features will be available. There is no need to download a separate app.
Smartphones and tablets running both Android and iOS are supported. On desktop, the site runs smoothly on all modern browsers on Windows and macOS. For the best experience, use the latest version of your browser.
Once the connection is restored, refresh the page and log in again. For live games, the session state is recorded server-side, so in most cases it is possible to continue from where you left off once the connection returns. Contact support if you experience any issues.
On Android, open the site in Chrome, tap the menu button (three dots), and select "Add to Home screen". On iPhone, tap the share button at the bottom of Safari and select "Add to Home Screen". After that, you can go directly to the site from your home screen.
First, clear your browser cache. In Chrome, go to Settings > Privacy and security > Clear browsing data and delete cached data. Then reload the page. Also check whether your internet connection is stable. If the problem persists, let the 6bd78 support team know.
Deposit Questions
Go to the 6bd78 deposit page and select the Nagad option. Send the payment from Nagad to the number shown and submit the transaction ID. Your account will be credited within a few minutes. The minimum deposit amount is ৳300.
6bd78 itself does not charge any deposit fee. However, bKash, Nagad, Rocket, or Upay may apply their own transaction charges, which are set by the respective mobile financial service provider. Check your mobile banking app for accurate details on this.
Select bKash on the deposit page and send the payment to the number shown. Once the payment is complete, enter the transaction ID (TrxID) sent by bKash into the form on the website and submit it. The amount is usually credited to your account within a few minutes.
Currently, deposits at 6bd78 can be made through four mobile financial services: bKash, Nagad, Rocket, and Upay. Rocket is Dutch-Bangla Bank's mobile wallet. These four methods are the most widely used digital payment systems in Bangladesh.
The minimum deposit amount at 6bd78 is ৳300, and this applies equally to all payment methods — bKash, Nagad, Rocket, and Upay all share the same limit. You only need to deposit ৳300 to be eligible for the welcome bonus.
Yes, transactions through Upay and all other supported methods are completely secure. 6bd78 uses SSL encryption, so your payment information stays protected. Upay's own security measures also ensure a safe transaction.
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